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Selling data

How to sell CRM data for AI training

By Gareth HoyleLast updated 4 minute readHow we research

In short

You can license CRM histories to AI companies, and micro1, Polyshares, SellMyData, Mercor and Labelbox Prism all name CRM or Salesforce data among what they buy. Buyers want activity timelines with won and lost outcomes, not contact lists. micro1's published payouts start at $100,000 to $500,000 across operational records. Contact data under the CCPA and customer pricing under NDA are the main risks.

Key takeaways

  • micro1, Polyshares, SellMyData, Mercor and Labelbox Prism all list CRM records or Salesforce data among what they license.
  • Activity timelines with won and lost outcomes are what buyers pay for. A contact list on its own is rarely worth selling.
  • Salesforce's Data Export Service produces CSV files weekly or monthly depending on edition, and HubSpot activities need reports or the engagements API.
  • Under the CCPA a paid transfer of contact data counts as a sale unless it meets the statute's de-identification standard.
  • Deal values and pricing may be confidential under customer contracts, so band them or get consent.

A CRM holds the history of how your company wins and loses business: accounts, contacts, opportunities, stages, calls, emails, notes and outcomes. AI teams use that history to train sales assistants and agents that update records and plan next steps, and to test whether an agent's suggestion matches what actually closed deals.

Who buys CRM data for AI training?

CRM data is bought by training-data companies, direct buyers and brokers, usually as part of a wider operational archive. Marketplaces also list productized CRM datasets.

Buyers and platforms that name CRM data, checked November 2026
Buyer or platformWhat it listsPublished terms
micro1CRM records alongside SOPs and support tickets$100,000 to $500,000 and up, 30 or more staff
PolysharesCRM history in the operational recordTypical deals $100,000 to $2 million and above, no seller fee
SellMyDataRecords from Salesforce, HubSpot and QuickBooksNo minimum headcount, commission when a sale closes
MercorSalesforce among more than 100 supported toolsPayout depends on volume, tools and depth of data
Labelbox PrismOperational data from Salesforce, Jira and SAPFrom around $50,000 to more than $1 million
DataradeMarketplace listings for data products, including sales dataProvider sets the price. Commission of 15% to 30% depending on plan

Direct buyers suit a one-off archive. Datarade suits a data business with a repeatable product to sell many times, and our Polyshares profile shows the four licenses it has published.

How much is CRM data worth?

CRM data has no separate published price. micro1's payouts, which cover CRM records alongside other operational data, are the clearest published benchmark.

micro1's published payout tiers, checked November 2026
TierPublished payout
Qualified enterprise data partnership$100,000 to $500,000
Large-scale datasets or ongoing participation$500,000 to $3 million
Highly unique, proprietary operational dataMore than $3 million

Small archives sit lower. Fortune reported in September 2026, citing SimpleClosure, that payments for closed startups' code and data typically run $10,000 to $100,000 per company. The number of complete deal histories, not the number of contacts, is what moves a price. Our page on CRM and sales data shows how buyers assess it.

What makes CRM data more valuable?

CRM data is more valuable when each opportunity carries its full activity history and a recorded result, so a model can learn which actions led to which outcome.

What raises and lowers the value of a CRM archive
FactorWorth moreWorth less
OutcomesWon and lost deals with loss reasonsOpen pipeline only
ActivitiesLinked emails, calls, meetings and notesStage changes with no activity
HistorySeveral years and thousands of closed dealsOne quarter of data
SchemaCustom fields and picklists documentedUnexplained field names
Linked recordsQuotes, contracts and renewals tied to each dealOpportunities in isolation

How do you export Salesforce and HubSpot data?

You export Salesforce data with the Data Export Service and HubSpot data with its record export, then add activities separately where needed.

CRM export options, per vendor documentation, November 2026
SystemToolFormatNotes
SalesforceData Export ServiceCSV files in a ZIP archiveWeekly in Enterprise, Performance and Unlimited Editions, monthly in most others. Attachments and files are optional
HubSpotRecord exportCSV, XLS or XLSXActivities such as calls and notes need activity reports or the engagements API

Keep the record IDs that link accounts, contacts, opportunities and activities, or the buyer cannot rebuild a deal's history. Write a schema document for every custom field and picklist value, and export a fixed copy rather than granting a buyer's tool access to your org.

CRM data raises two separate issues: the personal information of every contact, and the confidential terms of every customer.

  • CCPA: Frankfurt Kurnit Klein and Selz notes that a paid transfer of personal information counts as a sale unless de-identified to the standard in section 1798.140(m) of the California Civil Code, which needs technical measures, a public commitment not to re-identify and contractual duties on recipients
  • Privacy promises: FTC staff warned on February 13, 2024 against quietly making data practices more permissive after collection
  • Financial institutions: the FTC says GLBA requires telling customers about information sharing and offering an opt-out for certain third parties
  • Customer contracts: confidentiality clauses and NDAs can cover pricing, discounts and deal terms
  • Appended data: contact details bought from list or enrichment vendors come under those vendors' terms

We are a broker, not a law firm, so take independent advice on your notices and contracts. Our guide to whether you can legally sell company data explains the general position.

Which CRM fields should you remove or transform?

The CRM fields to remove or transform are those that identify a person or a customer, or reveal terms you promised to keep confidential.

CRM fields and the usual treatment
FieldRiskUsual treatment
Contact names, emails and phone numbersPersonal informationReplace with consistent IDs
Account names and websitesIdentifies the customerPseudonymize, keep industry and size band
Deal amounts and discountsCustomer-confidential termsBand the values, or keep them with consent
Free-text notes and descriptionsHidden names and figuresRedact and test a sample
Linked emails and call recordingsOutside parties' dataRedact or exclude
Lists bought from vendorsVendor license termsRemove

If you hold UK or EU data

Business contacts in the UK and EU are personal data under UK GDPR and EU GDPR, even when they are work email addresses. Replacing names with IDs is pseudonymization, so the data stays personal unless re-identification is no longer reasonably likely, which the ICO's anonymization guidance explains how to assess.

How do you start selling CRM data?

You start by counting closed deals by year, listing which activity types are linked and noting which customers' contracts restrict their data. That gives a buyer the shape of the archive without sharing any record. Add the systems linked to the CRM, such as email, calendar and call recording tools, because linked activity is where most of the value sits.

Every seller passes our eight-point vetting standard before any buyer sees data, and buyers see only a redacted sample under a mutual NDA. Get a free data valuation to see likely buyers and a realistic range for your CRM.

Frequently asked questions

Is a contact list worth selling to AI companies?
A contact list on its own is rarely worth selling to AI companies, because names and email addresses teach a model nothing about how work is done, and they carry legal risk as personal information. Buyers want activity histories with outcomes. Remove or tokenize contact details and keep the deals, activities and results.
Does licensing CRM data count as a sale under the CCPA?
Licensing CRM data counts as a sale under the CCPA if personal information is transferred for value and has not been de-identified to the statute's standard, according to Frankfurt Kurnit Klein and Selz. That standard needs technical measures, a public commitment not to re-identify and contractual duties on recipients. Take independent privacy advice before any export.
Can I keep deal values in the data I license?
You can keep deal values where no customer contract makes them confidential, and many sellers band them instead, for example by size range, to protect pricing. Banding keeps the signal a model needs about deal size while hiding exact terms. Check confidentiality clauses for your largest customers first, because they are the easiest to recognize.
Should linked emails and call recordings be included with CRM data?
Linked emails and call notes add most of the value, because they show what the seller did at each stage. They also bring outside parties' personal data and, for recordings, call-recording consent rules. Many sellers include redacted email and call notes and leave raw audio out, or handle recordings as a separate package.

Sources

  1. Data partnerships, micro1, accessed November 2026
  2. Polyshares homepage, Polyshares, accessed November 2026
  3. SellMyData homepage and FAQ, SellMyData, accessed November 2026
  4. Data monetization, Mercor, accessed November 2026
  5. Prism, Labelbox, accessed November 2026
  6. micro1 tries to beat Google's bid to buy bankrupt Spirit Airlines' data, Fortune, accessed November 2026
  7. Export backup data from Salesforce, Salesforce Help, accessed November 2026
  8. Export your records, HubSpot Knowledge Base, accessed November 2026
  9. Selling company data for AI training: what to know before you say yes, Frankfurt Kurnit Klein and Selz, accessed November 2026
  10. AI (and other) companies: quietly changing your terms of service could be unfair or deceptive, Federal Trade Commission, accessed November 2026
  11. Gramm-Leach-Bliley Act, Federal Trade Commission, accessed November 2026
  12. Anonymisation, Information Commissioner's Office, accessed November 2026

For data owners

Talk your situation through with us

Every archive has its own rights questions. In a free consultation we look at what you hold, which buyers fit, and what would need clearing before a sale.

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